Quality Time

How a Culture of Quality Fuels the Subscription Economy: Insights from Zuora’s CEO, Founder of the Subscription Economy

MaestroQA

In this episode, Tien Tzuo, the CEO and Co-Founder of Zuora — and the pioneer behind the Subscription Economy — joins Vasu Prathipati, CEO of MaestroQA, for an exclusive conversation about how a Culture of Quality and QA fuels growth in today’s subscription-first world.

As the founder of the Subscription Economy and leader of a company that has secured over $1.7 billion in market value while redefining business models for more than 1,000 organizations, Tien will reveal how prioritizing quality helps companies retain customers, reduce churn, and build long-term loyalty.