Quality Time
Join Vasu Prathipati, CEO and Co-Founder of MaestroQA, as he interviews top industry leaders to uncover what sets exceptional leadership apart from the average. Tune in for insightful conversations and actionable takeaways from the best in the business.
Podcasting since 2024 • 10 episodes
Quality Time
Latest Episodes
The Untapped Power of Conversation Data: A Conversation with Chano Fernandez, Former CEO of Workday
Conversations with customers have always been a critical source of insight. But until recently, most of that knowledge was trapped—unstructured, unanalyzed, and underutilized.In this episode, Chano Fernandez, former CEO of Workday and cu...
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46:59
Mastering Quality Through Knowledge Management with Rick Nucci, CEO of Guru
It’s one thing to have knowledge. It’s another to actually use it to improve quality across the board. That’s where most teams get stuck.In this session, Rick Nucci, CEO of Guru, and Vasu Prathipati, CEO of MaestroQA, e...
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50:07
The Future of Customer Communication is Built on Quality: Insights from Dan O'Connell, CEO of Front
Dan O’Connell, CEO of Front, and Vasu Prathipati, CEO of MaestroQA, are tackling a critical question: What separates companies that truly deliver exceptional customer experiences from those that just claim to?The answer? A Culture of...
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53:01
How Quality is Shaping the Future of Customer Success: A Conversation with Nick Mehta, CEO of Gainsight
In this episode, Nick Mehta, CEO of Gainsight and the visionary behind the Customer Success movement, joins Vasu Prathipati, CEO and Co-Founder of MaestroQA, for an unfiltered conversation on why quality is now the defining factor in customer r...
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51:44
How a Culture of Quality Fuels the Subscription Economy: Insights from Zuora’s CEO, Founder of the Subscription Economy
In this episode, Tien Tzuo, the CEO and Co-Founder of Zuora — and the pioneer behind the Subscription Economy — joins Vasu Prathipati, CEO of MaestroQA, for an exclusive conversation about how a Culture of Quality and QA fuels growth in today’s...
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57:19